Quote from: Duo_R on October 28, 2008, 05:28:17 PMThey don't recommend on their website to use their email address. You actually have to post using their forums. Many times when people say they take forever it is because they waste time sending emails which they don't check.This is correct, you have to post on their Customer Service forums. I did this from the beginning of discovering the defect, and they were very quick to respond when the process first started. However, after they confirmed reciept of the defective card 2 months after my mailing, it was like pulling teeth getting them to respond. Mind you, I only emailed maybe 5 times after they confirmed reciept, and I had given up on even receiving a functional flash cart. Then, on a lark, I decided to check the forum to see if they had responded, and they wound up shipping my replacement to the person that coordinated the mass purchase. The product works great, but, again, their customer service leaves a lot to be desired.
They don't recommend on their website to use their email address. You actually have to post using their forums. Many times when people say they take forever it is because they waste time sending emails which they don't check.
You did the Turbolist groupbuy right? I was the one that replied to you in regards to contacting the "group buyer" since they shipped to the wrong address.
I have the 64mb one, it is pretty awesome and I have had no compatibility problems with it, but I havent tried it on my US TG16 yet, I will have to break that out later.
Quote from: Golgo13 on October 30, 2008, 12:58:33 AMI have the 64mb one, it is pretty awesome and I have had no compatibility problems with it, but I havent tried it on my US TG16 yet, I will have to break that out later.Please do ^_^.