Why didn't the copies come sealed? That was why I ordered it in the first place. There's also a huge crack on the front case. Contrary to popular belief, not everyone is out to resell in the future, but it would have been a nice gesture if it was 'sealed'. Would have ordered two copies.
There's a huge crack on your copy? PM me your address and I'll send you a new one ASAP. I've been examining all the copies before shipping them to make sure they're in pristine condition, your copy must've received damage during shipping. I've switched to smaller, more padded envelopes now too to ensure safety.
Keranu, I admire your professionalism, but Storino in no way deserves a replacement. Cracked jewel cases are a fact of life. Paper envelopes, padded envelopes, bubble mailers, or boxes, it doesn't matter; I've pulled cracked cases out of every conceivable package. From slobs on ebay, to corporations like Amazon and CDbaby, to meticulous record collectors on Gemm.com, humanity simply has yet to invent a foolproof shipping method for jewel cases. (The best cost/safety compromise I've found is to just use a bubble mailer, but put a little square of bubblewrap inside the jewel case to distribute pressure, between the disc and the cover.)
Also, it's not like a cracked jewel case is in anyway a hardship. Reasonable people don't care. If they do, modern cases are easily swapped and can be purchased for pennies. Sometimes it's difficult to find a perfectly-fitting cover for old Turbochip cases, but Myserious Song uses a modern case.
Finally, Storino's whining guilt trip doesn't even make sense:
1) he ordered the game because he thought it was sealed,
2) he's pissed that it wasn't sealed,
3) if it had been sealed he would have ordered two... even though he only ordered one back when he thought it was sealed.
What a f*cking pussy. I doubt he was even planning to open and play the game.