Well I'm glad you got your refund Keranu because when I asked for one this is the response I got from him:
"what you need to do is go to tzd.com and order the instruction booklet to that game and move on. First off, I've spent 14 years finding that game, thats hard it is to get this game. The reason I am saying this because i dont have a good copy of the game, but I wanted the game so much I said at least i got it. I know you cant say that it dosent work because its been tested on an original turbo grafx-16 cd game console and 2 turbo duo's. I just dont understand you guys when they made this game it cost hudson soft 65 cents a copy to make this game. How many bootleg cd's and movies you have made or brought? I bet you you download and burn music everyday. Enjoy the game because you will NEVER get the real thing and I am 99.9% sure of that. Remember its 2006, this game came out in 1993 you think they are still making this game? COMON be happy that you got the game. I sure was"
I just can't believe the nerve of this a$$hole.