I bought a US duo controller a year or 2 ago off ebay that was new (bagged) I spent like 40 bucks on it, the seller put it in a brown envelope with no bubble wrap, it showed up with deep marks all over the edges making it more beat up than my 20 year old used original. its possible it was damaged before it was sent as he had 4 of them, so it probably was not the one in the picture, He gave me 10 dollars off when I told him about it. (I was planning to use it for photos so was going for a mint one
)
At around the same time I bought a 2 pack of new (bagged) TG16 controllers from ebay 2 for 40 bucks
it came in a large brown bubble wrap envelope but the 2 controllers had nothing protecting themselves from damaging one another and it was a big envelope so they were just flying around in there. luckily there wasn't any noticeable damage to the controllers but it was still pretty sad.