I've purchased a couple cap kits from Console5, as well as a handful of misc parts. Although a few of the caps on my recent game gear redo were a bit large and I had 1 extra cap, I was extremely pleased with the service and was able to make every cap fit with some creativity. As far as bad caps go, out of all those made, the price, and the lack of qc from factories, I am surprused there aren't more bad caps from any manufacturer. If one is bad, get another. Easy. Nothing is perfect.
Previously I bothered him about some SCDR2 bits and he was helpful and prompt. Plus, for me, he is local. And always free candy. Although, I am mildly allergic to the cinnamon extract in atomic fireballs...