I appreciate the quick response, and apologize for my slow response. I have the unit apart and I don't see any broken solder points under the controller port. Its difficult for me to see the pins inside the port, I don't see anything bent but it might be and I just can't see it.
For reflowing is it ok if I just heat up the spot where the controller port is with a heat gun? I've done a few xbox 360's before this way.
From the problems that I describe is it highly likely going to be one of these two scenarios?
If I have to replace it, is there somewhere I can source this part?
Thanks again, it would make my day to be able to bring this system back to working status