If you'd bother to check out the official response posted at the Neo-Geo forums as Alex made an entire thread and breakdown on it with admission of guilt, break down of the issues, both picture and video evidence, appreciation and thanks given to the specific person with technical skill that got the breakthrough you'd see a few things.
It's not a piece of shit. It's technically not even broken exactly, unless you're into going through an RGB connector from the looks of it. They've not only used their own further research and that helpers, but have already corrected the problems, created a whole new updated PCB, and they've mailed that off to their hardware people who manufacture the boards. They'll have them in hand in February.
Any existing people with a unit can ship them back. They're already setting up bulk mailers in heavy buyer countries (USA has one already) to return for replacement. Furthermore until they get the boards and assemble them into shells all shipments are halted, any existing orders are on hold.
They've handled it like gentlemen and pros, no buck passing, no being a bitch about it, even admitting fault where it lies, where they failed to properly test on specific games (like Bonk 3 which showed it well), and what their financial losses are estimated into the 1000s of euros to do the recall and recreation.
I don't think the snark is warranted.
