Thanks for posting George...You pretty much said what I was going to say.
This incident was a case of stock being mislabeled in the wearhouse, plain and simple. TZD thought they had X amount of stock when in reality after opening up the boxes, that X amount was much lower.
This was not a case of subterfuge.
It was purely a case of stock being mislabeled and thinking they had more copies of the game then they really had.
Aaron,I got to tell you,I have dealt with TZD since 1994,and this "sale" was a complete scam in my eyes. I never ever had any issues with them before,until now. I called them,prior to making the order,so did my friend. Both times they confirmed over the phone,yea we got plenty in stock. The guy told me he looked right at them. He did this when he checked for me to see if they had any Lords of Thunder still in stock.....
Anyway,we did a joint order,under the belief we were getting 2 Forgotten Worlds in the order. No email was sent to my friend to confirm they ran out or anything,to ask for a second choice,anything at all. My friend calls them about 45 mins ago after I informed him of further post on this thread,as he became more concerned.
They informed him that they charged his credit card anyway,said they were out of stock of Forgotten Worlds,and without confirming if we still wanted to continue the order they shipped anyway. They,Steve,whoever,stated they figured my friend would have wanted the rest of the order anyway,and they would just credit back the difference.
My friend of course got utterly pissed off at the guy,with good reason. This is not how you run a good business,not at all obviously. My friend Eric asked him to make sure it was shipped,informed him this was a joint order,reminded them that I spoke to them last week about this order before it was placed. The guy,Steve,whoever said it was indeed shipped out already. My friend then informed him he was going to inform me,and depending on what I decided,we would deny the charge and return the package at TZD cost.
My friend informed me after hanging up. I obviously get pissed. I call TZD up. This is the real kicker. I explain why the order was placed,that I did not wish to continue a order when I was mainly ordering it for the Forgotten Worlds,the other stuff was extra. I went off on them about how it should have been confirmed with us if we wanted to continue anyway,or cancel the order first before shipping. I also said I was swore to they had plenty in stock. If I was told otherwise,I would not have placed the order obviously.
The guy then decides to tell me they did not ship it,but that if I wanted to cancel my part of the order my friend then couldn't continue his order. He also said my friend lied to me,or in other words
He's lying to you.
,and that they did not tell him it was shipped. He stated we could only do the order as a all or nothing,and my friend could not retain his part if I wanted to back out of it. He stressed this by repeating "All or Nothing " in a rude ass tone 3 times.
Man the audacity of saying my friend was lying to me,wtf.... Anyway...
My friend then called him back and asked why they told him it was shipped and why they told me he was lying to me,with me silent on 3 way calling,the guy offered no excuse what so ever for lying,only said he would cancel the order for us in a quick cool manner and hung up. No apology what so ever,nuthin at all.
I don't give a flying f*ck how you try to spin this Aaron for TZD,or anyone else tries to for that matter in TZD defense. This sale was a obvious dupe,they got busted on a large scale in this thread it looks like from other members post.They lied to me and my friend both,and got caught verbally on the phone doing it. It doesn't matter,I mean hey,yea if they are going out of business,who cares. They wont have to deal with anyone after they are out of it.
Nab as many sales as you can in 2 days I guess.....
I don't know how many others they lied to,or told the truth to,it doesn't matter. They got f*ckin caught lying to me and my friend both,multiple times,thats all that matters to me now.This more then ruined any fond memories I had of them in the past.