Ok, still no video and I've included 4 pictures for reference.
Board (cap side)
Board (back)
My best closeup of the 4.7uF 35v cap, in case any of you spot something we don't.
Closeup of our problem spot
(Everything that's within the yellow border is our problem, front and back. help..
)
Ok, of what I have been able to glean from my fix-it friend, is that if you look at the last photo, the "red teethy port" is not giving any power to the screen. He's tested the light blue cap that it's connected to on the other side, and he says that the current is just fine, so it should be working.
Also, I've highlighted (in a pink rectangle) 5 studs that he wanted me to point out to you guys. I'm not sure why, but he seems to say that there's a problem he can't isolate around these 5 studs. Please meet me halfway in trying to understand what he's saying. He's pretty brilliant, if you ask me, he just doesn't think in English, so let's all try to see how we can make it easier for me to translate what you guys say to him.
Ok, from what I was able to gather from the "dead end" that he's hit, he's asking 2 questions:
1. (See the last photo, pink arrow) What is feeding this port it's power? Where is this port supposed to draw its power from? I think he needs to know the route and source so he can isolate where the problem is.
2. What's the voltage requirement of this red port? He figures if he knows that much, and he can't properly route power to it, he can find a way to cheat and get power there another way. Now whether this is a good idea or not, I hope you all understand that we've tried to test every cap the whole day and nothing is helping.
Any help would be MOST appreciated.