Author Topic: So bad a ebay seller you cant help but laugh...  (Read 193 times)

Michael Helgeson

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So bad a ebay seller you cant help but laugh...
« on: February 09, 2009, 09:25:20 AM »
Im just going to copy and paste the same post I did over at Hisstank forums, you guys can read and get a chuckle out of it.


Quote from: Amakusa666;556930
Be warned of this seller, biginkdot, as this could happen to you. Won this item on ebay:
1988 X 19 GHOST RIDER - eBay (item 330304050459 end time Jan-31-09 18:17:16 PST)

The item was extremely poorly packed by the seller, in such a way that without a doubt the seller did not expect the item to survive transit. It appeared to have once been wrapped in a thin layer of wrap paper, no bubble wrap, or extra padding, just a measly layer, this item was then placed in a horrible, thin, cramped box that clearly had poor foundations, not meant to ship anything of real value, then taped up with useless non latching tape with just a few strips here and there.

I don't know if this shite packing job was done to spite me for winning the item so cheap, or if maybe I was simply just unlucky winner 229, and everyone else gets treated like a king on their pack jobs, who knows??? Upon delivery the box end was opened as you can see in the pic.

 Infact, the end of the box was just a piece of cardboard folded to make a end maybe, and stuck in there and just taped with a strip of tape or two to hold it in it seems, and the tape came off during transit since it had no stickiness. Even the ship label was peeling off due to the tape sucking so bad. You will see this in the pics.

Since the tape was cheap and did not stick to cardboard, and was used so sparingly, the package came open during transit prob once at every hub Ill bet.The lid/end of the box fell out as I was taking pics even, along with a few parts, so I nabbed a pic of the front of the busted X-19 too.  I wonder just how many times this X-19 fell out of the package during transit??? The wrap paper, I mean, it wasn't even totally wrapped around the jet when it was delivered, so you could tell USPS had just shoved it back in with no care.

 I started to pull it out, seen the exhaust area was stuck up, said screw it. I knew I was going to have to return this and file a claim. I just shoved the parts back in and the end back on the box ( prob the exact same way USPS did it during transit) and left right away with the package in tow.

 I have taken the package back to USPS and refused acceptance. A clerk and myself both inspected it there in full per USPS request, only to find the nose cone was indeed missing, the item was scuffed and scratched near that area, parts had all been knocked off, landing gear was stuck, and the exhaust area was indeed stuck. The clerk fiddled with it for a few in a sad attempt at hoping he could find a reason to get me to accept the package, tried to stick the windshield piece back on the front, failed, and requested I put it all back in the box while he went to go speak to the Post Master General.

I expressed disdain for the postal delivery man not asking me upon delivery if I was willing to accept the package in its clearly abused form, nor given a chance to inspect it when it was delivered. And what should hurt USPS most, even though I know it doesn't, was the fact that at any given point during transit when they had seen the box coming open, they could have just taped it themselves just for the sake of good customer service.

After all,they want to keep raising rates and cut a delivery day, why cant they go the extra mile to earn the money we pay them then??? But then again its their service the beat the package soundly too.....

I see this as both the fault of the seller, biginkdot, mostly, and USPS, partially to some degree. Also should be noted this item during transit got labeled as mis-sent on the tracking info, and delayed in delivery.... I have filed a claim with Paypal requesting a refund in full, and emailed pics of the package and a pic of my scanned refusal receipt USPS issued me.











Necromancer

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Re: So bad a ebay seller you cant help but laugh...
« Reply #1 on: February 09, 2009, 10:11:00 AM »
You have the worst luck with tool bag sellers.  Hopefully you'll get this one resolved quickly and without having to jump through too many hoops.

The clerk fiddled with it for a few in a sad attempt at hoping he could find a reason to get me to accept the package, tried to stick the windshield piece back on the front, failed, and requested I put it all back in the box while he went to go speak to the Post Master General.

I wonder what he was doing in Arkansas.  :lol:

I expressed disdain for the postal delivery man not asking me upon delivery if I was willing to accept the package in its clearly abused form, nor given a chance to inspect it when it was delivered.

It doesn't look like it was insured and you can mark it as 'Refused, Return To Sender' without the carrier's presence, so what would've been the point of your carrier waiting for you to inspect it?  I suppose the seller would theoretically get it back a day quicker, but being sent parcel post.....

And what should hurt USPS most, even though I know it doesn't, was the fact that at any given point during transit when they had seen the box coming open, they could have just taped it themselves just for the sake of good customer service.

No doubt, but most likely there wasn't a chance for anyone to inspect it after it was sent and before your carrier had it in his (or her) hands.  At that point it was too late and probably a good thing that your carrier didn't tape it up, as it would've made the shitty package job less obvious.

After all,they want to keep raising rates and cut a delivery day, why cant they go the extra mile to earn the money we pay them then???

They were paid to deliver the package, which they did, not to compensate for inadequate packaging.
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Michael Helgeson

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Re: So bad a ebay seller you cant help but laugh...
« Reply #2 on: February 09, 2009, 11:12:55 AM »
You have the worst luck with tool bag sellers.  Hopefully you'll get this one resolved quickly and without having to jump through too many hoops.

The clerk fiddled with it for a few in a sad attempt at hoping he could find a reason to get me to accept the package, tried to stick the windshield piece back on the front, failed, and requested I put it all back in the box while he went to go speak to the Post Master General.

I wonder what he was doing in Arkansas.  :lol:

I expressed disdain for the postal delivery man not asking me upon delivery if I was willing to accept the package in its clearly abused form, nor given a chance to inspect it when it was delivered.

It doesn't look like it was insured and you can mark it as 'Refused, Return To Sender' without the carrier's presence, so what would've been the point of your carrier waiting for you to inspect it?  I suppose the seller would theoretically get it back a day quicker, but being sent parcel post.....

And what should hurt USPS most, even though I know it doesn't, was the fact that at any given point during transit when they had seen the box coming open, they could have just taped it themselves just for the sake of good customer service.

No doubt, but most likely there wasn't a chance for anyone to inspect it after it was sent and before your carrier had it in his (or her) hands.  At that point it was too late and probably a good thing that your carrier didn't tape it up, as it would've made the shitty package job less obvious.

After all,they want to keep raising rates and cut a delivery day, why cant they go the extra mile to earn the money we pay them then???

They were paid to deliver the package, which they did, not to compensate for inadequate packaging.

Oops,meant post master, was kinda irked about this whole thing, the general thing I typed without even knowing. Im trying hard to laugh about this,and not get seething pissed. Here at my location they are not even allowed to deliver packages anymore, per a policy they set up locally a couple of years back (due to package theft) but have chosen to poorly enforce it. Thats how I found out about this policy, because they didn't start holding my packages till late last year. They leave them at the office and give you a pick up slip (sometimes), unless you specify as to do otherwise.

My mail guy does indeed have a note from me on hand to deliver my packages, but he's supposed to be knocking on the door to let me know they are there per request, he didn't even nab my outgoing mail, that's how fast he left this shit package and ran. I live by possibly the worst USPS office I have ever been to, so this is not the first time I have suffered a f*ck up of theirs.

Quote
No doubt, but most likely there wasn't a chance for anyone to inspect it after it was sent and before your carrier had it in his (or her) hands.  At that point it was too late and probably a good thing that your carrier didn't tape it up, as it would've made the shitty package job less obvious.

It hit the Tn. hub, was scanned twice, then listed as mis-sent and delayed. I have a feeling this is where the damage happened, so yea, they could have then when the initial damage happened, because they def took the time to stuff it all back into the box, during the initial stuffing they could have used tape. Someone touched base with it enough there to do something either way just at the TN hub alone. This could even have happened at a prior hub,and same issue, first time it happened, they could have taped it back up when they took the time to stuff it all back in the box.

Quote
They were paid to deliver the package, which they did, not to compensate for inadequate packaging.
Granted, but they did not even do a good job of that, did they???

Quote
It doesn't look like it was insured and you can mark it as 'Refused, Return To Sender' without the carrier's presence, so what would've been the point of your carrier waiting for you to inspect it?  I suppose the seller would theoretically get it back a day quicker, but being sent parcel post.....
This was delivered opened prior and re closed, but not sealed, and I had to take it back in person due to this and make it clear I did not open it, and also to get proof of it being refused for paypal so it can be made clear it was sent back, because otherwise you risk a slip up and it not getting scanned back in for the return trip, and with no proof of return, no refund if the seller becomes a a$$hole.

Technically on refused items anyway, you can only do that if its unopened and leave it out on the porch for them to nab the next day. Otherwise normally you have to pay for postage back. They were even about to try to get me to do so at the post office till I stressed loudly they were the first to open it, during transit, not I. People behind me in line with packages ready to ship became interested at this point so the guy was click to do the right thing completely and get me out of there to prevent more of a scene. 

I dont want this to be a debate thread to be nit picked, as that was not the reason as to why I posted it. Like I said, Im trying hard to just look at this situation in such a manner that its so bad its funny. This is not easy considering this was a item I wanted very badly and to have this happen just leaves me in awe and angry to no end. Debating it is just going to piss me off more about the situation, because it was me having to look at it, and deal with it, my money, my time, wasted, all due the the laziest pack job known to man, and the worst ship job I have seen so far. This even tops the package Nectarsis got from Quoth, the one that USPS drop kicked. And its completely justified when I say:

After all,they want to keep raising rates and cut a delivery day, why cant they go the extra mile to earn the money we pay them then???

because, you know what,that's what they are failing to do, their service is getting shittier by the day, and a good business does what it needs to to maintain good PR with its customers. People accept it as fact that its just manditory that they just deal with USPS shitty service because they feel like they are the only ones to use, and that's not true. As bad as Fed Ex and UPS can be, I have never had them do this bad. It will get to a point that I will gear over to UPS for when I send packages if it keeps going down hill, and only use USPS for letters. Id rather give my money to a service that tries to deserve it somewhat at least.

Anyway,like I said, I didn't post this for debating or nit picking. Read it, get a laugh, pray it doesn't happen to you anytime soon,and move on. Thats all Id like to say on it anymore.