U502 should have 5V on pins 1,3,18.
U503 should have power on pin 8.
>Edit: U503 should have 4 volts (I think - check against good unit) on pin 8, and 2.5 volts on pin 3 and pin 5<
I assume you can find the Ground connection for yourself, maybe on the power plug?
Clarify this statement:
"I am positive that it is not outputting adpcm". Do you mean you have determined positively that U502 itself is not GENERATING audio, or do you mean the final output of the whole amplifier chain has no audio?
Assuming you mean the whole amplifier chain has no audio (that is, you feel U502 is ok):
To do the screwdrive quick test, plug in the headphones. With the unit on, carefully touch the screwdriver (actually, any reasonably stiff piece of metal that you can handle safely) to U502 pin 10. Make sure that you are touching the metal of the screwdriver; that way, your body becomes part of the circuit, which is what we want. Perform this test on the good unit first. Also, of course, the volume should be full up. You should hear something in the headphones, either static, a hum or buzz, or at least a kind-of-click when you actually make contact. We need to get this to work first, so do whatever is normal to enable ADPCM audio (it obviously won't work anyway if you have the good unit in a configuration where the ADPCM audio is turned off!)
Once you have the good unit working, and have a kind of "feel" for how the circuit responds/sounds, repeat the test on the bad unit. If you hear the same sound, the amplifier chain is good, and U502 is not generating any sound.
If you don't hear any sound, move to U503 pin 6; if no sound, move to U503 pin 2. Remember to check on the good unit first, so as to "train your ear" for what the correct sound is.
Finally, if you still don't hear any sound, move to pin6 of U506 (this is right channel audio only). THIS MUST WORK, as U506 is part of the generally amplifier chain, and you have indicated that other, non-ADPCM sound works. If at this point, you don't hear any sound, then either you are performing the test incorrectly, or the other non-ADCPM sound actually are NOT working.
Assuming you meant that U502 is not generating at all(or, of course, you discover that via the screwdriver test):
check for the voltages as listed above. The digital data comes into U502 from the CPU on pins 4,5,6,7,14,15,16.
Let me know where you do, and do not, hear the static/hum/buzz/click.
Good luck,
Charlie