The first store in my home town of Prince Rupert to carry TurboGrafx-16 products was called East Wind and was owned by a wealthy family. They even brought in the Turbo-CD and Monster Lair and Fighting Street just about as early as they became available. After a trip to Japan, the family brought back 3 PC Engine CD games to sell in the store, Golden Ax, Side Arms Special and Super Darius. They opened up Golden Axe and the Turbo CD and ran them as a playable demo in the store. It blew away every kid who saw it. When I eventually got my Turbo-CD, I ordered it through Radio Shack since East Wind wouldn't budge much on it's asking price of something like $800. But I bought Golden Axe and Super Darius while waiting for the Turbo-CD to arrive and Side Arms Special and Monster Lair soon after.
East Wind was more of a small, but high end department store that specialized in TVs and stereos. The same family opened up a music and video store across town called Audio Vision. They let a creep who had somehow married into the family run it. His employees nicknamed him "Rip-Off Ray". The first game rentals in town were NES games at one of the only video rentals places at town: Mackenzie Furniture. Back then VHS and Beta was such a novelty and there was no such thing as a video rental store, so other types of stores just started renting them out of a corner of their regular business. After actual video rental stores began to open, Audio Vision started carrying and renting games. They brought in pretty much every SMS, NES and Genesis game that was released. They became the main store to buy and rent games from and even brought in a lot of import Famicom games. At one point, the RCMP raided them and confiscated a bunch of them. Although several were probably pirated games, I think that it had more to do with Nintendo than piracy, since some clearly non-bootleg carts were seized and several clearly bootleg carts remained. I remember that Robocop had cheat codes printed on a label on the backside of the cart. We played through Super Mario Bros 3 what seemed like years before The Wizard came out.
It wasn't until towards the end of the Turbo's lifespan and my time living there that Audio Vision kinda started renting most of the Turbo games that never sold at East Wind. I say kinda, because at first they weren't displayed and Ray would just ask me when I came in if I'd like to rent any of them. For a while before that, the games had just sat in the same box behind the counter to be sold to pretty much only me. But once they started renting them, Ray for some reason ordered some used Turbo games from one of his weird suppliers (ranging from Chips & Bits to the Sears Catalogue) and rented them as well. At that time I finally got to try Fighting Street and Sherlock Holmes.
During the peak of the TurboGrafx-16 lifespan, when there were far more Turbo games than Genesis, a major rental chain called Superior Video open up in town and rented, among other things, TG-16 games. They gave them to you in a plastic pocket sheet, a little larger than a 4 card binder page. The front side had a Turbochip sized pocket that the game rested in, which had a block-only Turbochip-sized TG-16 logo printed across it. The reverse size had a large pocket that carried the manual. What was cool about Superior Video, is that they not only carried the newest games at the time that East Wind/Audio Vision never had, but they also had some American games. At the very least, I'm sure that they had Parasol Stars, Cadash and Sinistron, because that was the only way I got to play them back in the day. I'm not sure if they had Tricky Kick, I might've just not bothered to try it. I'm sure they didn't have Side Arms, since I specifically requested my Mother to pick it up for me during a trip to Seattle. They also had a couple import Mega Drive games: Monster Lair and Chiki Chiki Boys and later 32X games (only place in town with Space Harrier and Afterburner II). It was at Superior Video that I rented most of the games that I never got to buy before moving away. Some memorable rentals (not yet mentioned) were Legendary Axe (this is what all the fuss was about?), Legendary Axe II (hated it), Champions Forever Boxing (loved the samples), Jacki Chan (didn't think much of it) and New Adventure Island (weird). The most import games I got to rent there were Aeroblasters and Ninja Spirit. Rarely had games had such an impact on me and I asked for and received them both as X-Mas and Birthday gifts at the end of the year.
Not long before I moved away, Superior Video's Turbo stock got picked up by a hole-in-the-wall rental store that opened up in the perpetually dead Pride of the North Mall. My friends and I always called it "Pree O He Nort", because as long as we remembered half the lights on the logo were burnt out and the mall had always been completely dead. Even though this forgettable (who knows what they were called?) rental store didn't last long, it was memorable to me, because I begged the employees there to sell me Bloody Wolf. I'd never found Bloody Wolf for sale anywhere, except for an overpriced PC Engine version at Metrotown mall in the Vancouver area during a sports trip (I had SFII', a converter and the Turbo BW by then anyway). Even though I explained that I was the sole Turbo market in town and that I was the only one actually renting their Turbo games and offered them the full price of a new TG-16 game, they still refused. So after they finally went under, it was Audio Vision that scooped up their old stock and that was what led to them starting to rent Turbo games. Needless to say, Rip-Off Ray was happy to sell me Bloody Wolf and I lived happily ever after.
What killed me all along, is that the next town down the highway (Prince Rupert is a port city), Terrace, which was our "Shelbyville", was Turbo-crazy and had so much stuff even early on. If I'd lived there, I could've rented and bought pretty much any Canadian release at any time. Of course it wouldn't have been worth it, because it was Terrace, but at least it was a major source of Turbo purchases for me. I saw Ys I & II there years before I was able to buy it and the image of the packaging in my hands has never faded. Terrace was where I first saw and briefly tried Raiden and where I got Dungeon Explorer II, John Madden Duo CD Football, Cotton & Magical Chase ($5 each), Duo Tap and Pads, TE TV Tuner and I believe my official Turbo to Duo cable adaptor.